How To Fix TCL TV Apps Won’t Work, Download/Open


TCL TV Apps Won’t Work, won’t download, or open is a common problem that many TCL TV owners face when trying to use the apps on their televisions. The issue is caused by a glitch in the TCL app store.

This article is broken into three sections: Troubleshooting, How to Fix, and Common Problems. Each of these sections has an introduction to the problem and the solution for it. Continue reading to find out the solution to this problem if you are currently faced with it.


Why Would TCL TV Apps Won’t Work Download/Open?


This guide will help users to find solutions to the problem and get their TV apps back up and running.

This provides solutions for the most common problems people encounter when trying to download or open their TCL TV apps, such as:

  1. The app won’t download or open at all.
  2. The app opens but it doesn’t display anything.
  3. The app keeps crashing on my device.
  4. Other issues with the app.


How to Fix TCL TV Apps Won’t Work, Download/Open


The section will help you fix the problem, and you can try out different things to make it work.

This includes:

  • Uninstalling the apps
  • Resetting the TV to factory settings
  • Resetting your WiFi connection to the TV




If you are experiencing problems with your TCL TV apps won’t work (won’t download or open), follow these steps.

  1. Power off your TCL TV and unplug the power cord from the wall.
  2. Disconnect all devices that are connected to the TV, such as game consoles and streaming boxes.
  3. Wait for 10 seconds then plug the power cord back into the wall outlet and turn on your TV again.
  4. Connect to a different WiFi network if possible, or connect to a wired network using an Ethernet cable if available
  5. Reset your TCL TV by pressing and holding down both Volume Up and Volume Down buttons at the same time until you see an image of a white triangle with red lines on it on.




Please follow the guide below:

  1. Uninstall your TCL TV apps first before starting the troubleshooting process.
  2. Restart your device.
  3. Turn off your router and then turn it back on again after 10 minutes or so
  4. Then, try installing the app again from scratch by downloading it from the Play Store or App Store
  5. If still not working, contact TCL Customer Support for further help.




If your TCL TV apps won’t work (Won’t Download/Open) issue is not fixed, check out the troubleshooting steps below:

  1. Reset your TV to factory settings and start from scratch.
  2. Unplug the power cord from the back of your TV and wait for 10 minutes before plugging it back in.
  3. Update your firmware by going to Settings > System > System Update > Check for updates.
  4. Clear cache on your device by going to Settings > Apps > Apps & Features> Clear cache.


How to Fix TCL Android TV Home Screen Not Working


This section will share with you ways to fix TCL Android TV home screen not working.

If your TV is not working, you can try the following suggestions:

  • Check the power cord and plug in a different one if it is loose.
  • If the TV is plugged in but not turning on, unplug it and then plug it back in again.
  • Try pressing and holding the power button for about 10 seconds to see if that does anything.
  • If none of these suggestions work, try resetting your TV by removing all external connections from the back of your device and then plugging them back in one by one until you find a connection that works.


How Do I Restart An App On My TCL Roku TV?


This section will show you how to restart an app on your TCL Roku TV.

If you are using a Roku TV and want to restart an app, there is a simple way to do so. Just follow these steps:

  • Press the Home button on your remote.
  • Turn the power off by pressing and holding the “Power” button on your remote for about 10 seconds or until you see “Power Off” in red text and then release it.
  • Turn the power back on by pressing and holding the “Power” button again for about 10 seconds or until you see “Power On” in red text and then release it.
  • Press any button on your remote again to restart the app that was previously running.


How Do I Reset My TCL Android TV?


If you have a TCL Android TV, it might be that the remote control is not working properly. This can happen if the remote was dropped or if there is dirt in the battery compartment.

In order to fix this issue, you need to reset your device using these steps:

  • Turn off your TV and unplug it from power source.
  • Press and hold both buttons on top of the remote control at the same time for 10 seconds.
  • Release one button at a time until you see a red light on your remote control change to green.
  • Plug in power cable and turn on TV again with remote control.



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How Do I Clear The Cache On My TCL Roku TV?


The cache is a temporary storage for your Roku’s memory. It is used to store data that you have already streamed or downloaded. You can clear the cache to free up some space on your Roku TV and improve its performance.

The cache can be cleared by going into the settings of your Roku TV and then selecting “system” from the list of options under “settings.” From there, select “cached data” from the list of options and then select “clear cached data.”

If you are using a third-party remote with your TV, you can also clear the cache by going into its settings and checking off “clear cached data.”


Video Guide





The TCL TV app is a free app that allows people to watch their favorite shows on their televisions. The problems that many people are experiencing with the app are not related to the operating system or device they are using.

We hope that this guide will help you fix your TCL TV apps won’t work (Won’t Download/Open) issue. If you have any questions, feel free to leave a comment below.

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